SmartFlex Booking

Change of plans?

We understand that your holiday and childcare plans can change right up until the last minute and that’s why we offer our new SmartFlex Booking option. If you want complete flexibility to change your booking, this option is for you.

This option means you can amend your booking right up to the start of the session before your child is due to attend in any given week. Plus, this allows for amendments or a refund to be made if your child is ill and cannot attend.

To amend your booking prior to attendance simply call or email us and we’ll make the changes for you.

Holiday Camps - £2.00 per session

Wraparound Care - £0.50 per session

Terms & Conditions

Our ‘SmartFlex’ booking option is designed to offer customers flexibility with their booking.

The option must be selected at the time of making the original booking. You can select which days you would like for your booking.
With ‘SmartFlex’ you may cancel, for any reason, up to the start of your child’s booking and you will receive back everything you paid except the ‘SmartFlex’ cost.
To make a cancellation / change, you must email or call the Prestige Sports office before the start time of the booking.
If Prestige Sports are informed of an illness or cancelation once the booking has started, ‘SmartFlex’ will not cover this.
Any unattended sessions will not be covered by ‘SmartFlex’.
All cancellations will be returned as credit onto the customers account. A refund can be requested by email.
‘SmartFlex’ Booking is non refundable when cancelling your booking.
The price of ‘SmartFlex’ for camps is £2.00 per day and for Wraparound is £0.50 per session.
Please note, without this option, you can still change dates up to 4 days before your child is due to attend, but the booking cannot be cancelled and is non-refundable. If there is a difference in price from the original day booked and the current rate for the new day/s at the time of moving the booking, you will be required to pay the additional amount.